Payment and delivery

Delivery in Ukraine

Cosmetics marked “Free shipping” are sent with 100% prepayment. For other goods, the cost of delivery is according to the tariffs of the courier service.

Delivery is carried out to the offices of Nova Poshta / Ukrposhta or by address courier service Nova Poshta.

Payment

Possible payment options:

1. Cash on delivery (payment upon receipt of goods + payment for sending funds at the rates of Nova Poshta / Ukrposhta).
2. Prepayment to PrivatBank card.
   
3. Visa or MasterCard.
   

Return

If the product is not open, and the integrity of the packaging is not broken, within 14 days from the date of purchase, you can return the products purchased in our online store.

Approximately within 14 days after receiving the parcel, we study the returned position, make a decision on the return of funds to the specified account. Additionally, you will receive a notification by email about the status of the return.

If you find a problem with the received product after opening the package, briefly describe the situation, attach a photo or video of the product that you purchased from us and would like to return by sending an email to i@ejeni.com.ua.

For all questions, you can contact us by phone (097) 090-80-16 or by mail i@ejeni.com.ua.

Read the User Agreement