Payment and delivery

Delivery in Ukraine

Orders for the amount of 500 UAH or more are delivered free of charge throughout Ukraine. If the order amount is up to 499 UAH, the cost of delivery according to the courier service tariffs.

Delivery is carried out by address, courier service New Post, or to the office of New Mail.

The delivery time of your parcel by New Mail to the destination usually is no more than 3 working days. Orders placed before 14:00, we ship the same day. Orders placed after 14:00, we transfer to the next day.

Payment

Possible payment options:

Cash on delivery (payment upon receipt of goods + payment for sending funds at the rates of New Mail).

Prepayment to PrivatBank card.

Visa or MasterCard.

Return

If the product is not open, and the integrity of the packaging is not broken, within 14 days from the date of purchase, you can return the products purchased in our online store.

Approximately within 14 days after receiving the parcel, we study the returned position, make a decision on the return of funds to the specified account. Additionally, you will receive a notification by email about the status of the return.

If you find a problem with the received product after opening the package, briefly describe the situation, attach a photo or video of the product that you purchased from us and would like to return by sending an email to i@ejeni.com.ua.

For all questions, you can contact us by phone (097) 090-80-16 or by mail i@ejeni.com.ua.

Read the User Agreement