1. Definition of terms.
Website – the website of the online store www.ejeni.ua, including all web pages.
Seller – individual entrepreneur Bondarchuk Y.
Goods – goods, services, work, property rights, other tangible and intangible objects about which information is posted on the Site.
User (Visitor) – A Visitor who views information on the Site and / or orders and / or receives Goods using the tools of the site. Recipient, Buyer are users.
Order – a user’s appeal through the Site to the Seller with a request to sell the goods, as well as a set of Goods that the User ordered.
Buyer (Recipient) – the person paying for the Order or receiving the Order
2. General conditions for using the site.
2.1. This Agreement is a public offer. By gaining access to the materials of the Site, the User thereby joins this Agreement.
2.2. The seller is entitled at any time to unilaterally change the terms of this Agreement. Such changes shall enter into force upon posting a new version of the Agreement on the site.
3. The order processing and payment procedure.
3.1. The buyer independently places an order using the “basket form” on the website of the online store or with the help of a specialist online store.
3.2. The order is valid subject to confirmation of the possibility of its implementation by the online store.
3.3. The buyer pays the cost of the Order in national currency (hryvnia) in the conditions and method according to the selected service and payment method.
3.4. The moment of receipt and acceptance of the Goods by the Recipient is the moment (depending on what comes earlier):
– signing by the Recipient of the act of acceptance of the Goods (or another document equivalent in content confirming the fact of the transfer of the Goods to the Recipient), or
– the Recipient signing the carrier’s documents confirming the receipt of the shipment that contained the Goods
3. Limitation of liability.
3.1. The information indicated on the Site is the prerequisite for the acquisition of the Goods. The conditions may be changed by the Seller, also after acceptance of the Order for execution. The specific conditions for the sale of the Goods may be determined and changed by the Seller until the goods are transferred to the Recipient.
3.2. The seller does not bear any responsibility for:
3.2.1. Any errors and inaccuracies that may be found in the materials contained on this Site.
3.2.2. For statements and thoughts of Visitors (Buyers) of the website left as comments or reviews.
3.2.3. Damage, loss or expense (real or probable) that has arisen in connection with this website, its use or inability to use.
3.2.4. I will lose the User (Buyer) access to the account (loss of username, password, other information).
3.2.5. Delays or malfunctions in the process of performing an operation resulting from force majeure, as well as any case of malfunctions in telecommunication, computer, electrical and other related systems.
3.2.6. Actions of transfer systems, banks, payment systems and for delays associated with their work.
3.3. The Seller’s responsibility for changing the conditions for the acquisition of the Goods compared to those indicated in the Offer is limited to the fact that the Recipient (User, Payer) has the right to refuse to purchase the Goods and demand a refund of the money paid for it (if they are paid).
3.4. In any case, the amount of losses (both tangible and non-property) that can be paid to the User (Payer, Recipient) in connection with the violation of his rights when using the Site (in particular, in connection with the non-fulfillment of the Order or its improper fulfillment, other violations of rights user) in accordance with Art. 22 of the Civil Code of Ukraine, is limited to the amount of ten hryvnia.
4. Obligations of the parties.
4.1. The user agrees to carefully read this Agreement. In case of disagreement with the conditions, the User agrees to immediately stop using the Site.
4.2. The user agrees not to take actions that may be considered as a violation of Ukrainian law or international law, in particular in the field of intellectual property, copyright and / or related rights, as well as any actions that lead or may lead to a violation of the normal operation of the Site and its services.
4.3. Using the materials of the Site without the consent of the copyright holders is not allowed. For the legitimate use of the materials of the Site, it is necessary to conclude licensing agreements (obtaining licenses) from copyright holders.
4.4. When quoting materials from the site, including copyrighted works, a link to the Site is required.
4.5. The User is warned that the Seller is not responsible for visiting and using external resources, links to which may be contained on the Site.
4.6. The user is responsible for the accuracy of the data specified in the Order form. If the inaccurate (incorrect) indication of the data in the order has led to additional expenses of the Seller related to the delivery of the Goods to the wrong address or the delivery of the Goods that does not belong to the Recipient, all losses and expenses associated with this are borne by the User. The seller has the right to withhold the amount of such losses or expenses from the amounts paid as payment for the Goods.
5. The procedure for the exchange and return of goods.
5.1. Exchange and return of the goods is carried out in the manner prescribed by the Law of Ukraine “On Protection of Consumer Rights”.
5.2. Upon receipt of the Goods by mail, the return of such Goods is carried out at the New Post office specified by the Seller.
5.3. The Visitor (Buyer) agrees that the Goods purchased by him are not subject to exchange and return in the following cases:
5.3.1. More than 14 calendar days have passed since the purchase of the Goods.
5.3.2. 14 calendar days have passed since the acquisition of the Goods, but the Goods were in use, packaging integrity and / or completeness were violated, tags / price tags are missing, etc.
5.3.3. The goods are contained in the list of goods that are not subject to return and exchange, according to the resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 N 172, Appendix No. 3, which contains, among other things, the following items: sanitary hygiene products, perfumes and cosmetics, combs, combs and massage brushes, aerosolized products, manicure, pedicure tools (scissors, nail files, etc.).
5.4. By this Agreement, the User (Buyer) confirms his knowledge that only a new Product that has not been used and has no signs of use is subject to exchange or return: scratches, chips, scuffs, must be preserved: the complete set of the Product, integrity and all components packaging, labels, factory marking and the Visitor (Buyer) has the original document confirming the purchase of the relevant Goods. Violation of any of these paragraphs leaves the Seller with the right to refuse the Visitor (Buyer) to exchange or return the Goods.
5.5. When the Buyer returns the goods of good quality, the Seller returns to him the amount of money paid for the goods upon the return of the goods, minus the reimbursement of the Seller’s expenses associated with the delivery of the goods to the Buyer.
6. Personal data.
6.1. When placing an Order on the Site, the User gives his consent to the Seller to collect and process (accumulate, store, adapt, restore, use, distribute, depersonalize and destroy) the specified data, namely: surname, name and patronymic, email, phone number, address , dates and places of birth – in order to ensure the implementation of the sale and purchase relations, relations in the field of consumer protection in the field of advertising and marketing research, and also gives its consent to the transmission (dissemination) of its trans freight forwarding and courier organizations, any Banks and / or financial institutions and other third parties (without limitation) at the discretion of the seller. This provision is valid without limitation.
6.2. The source of personal data collection is information directly and voluntarily provided by the User (Buyer).